In 2015, The Economist published this video, predicting changes that would affect our lives in the future. Several of these predictions are already starting to come to fruition.
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Current Business Trends
Several key global trends are affecting companies and industries in Canada and creating career opportunities for Canadians. Canadian companies that embrace these trends will increase their chances of success in the global marketplace.
Read each of the current international business trends below.
Populations in developed countries are aging whereas emerging markets have large working class populations
Almost ⅔ of CEOs in developed countries are concerned that there are not enough skilled labourers to meet demand and over 90% of companies are changing the way they attract and retain employees (from globalerm.ncsu.edu).
Governments will need to increase taxes to fund increased services/care for elderly.
Companies will need to revise business models due to increases in pension costs.
Workers will need to improve skills/learn new ones in order to stay competitive.
India's Role in the World
One of the world’s most promising emerging markets
The top nation for outsourcing
Bangalore is known as the Silicon Valley of India because there are so many high-tech companies there.
The UN predicts that urban populations will grow by 72% in 2050
96% of this urbanization is occurring in the developing world, mainly in African and Asian countries.
There will be a greater demand for resources to build infrastructure, to educate populations, to provide security, and to promote employment.
The National Intelligence Council estimates that by 2030, we’ll need 50% more energy, 40% more water, and 35% more food.
Positive Impacts:
Urbanization poses many challenges but also presents numerous opportunities if managed effectively.
Harvard University Professor of Economics Edward Glaser says, "Cities are the best path we know out of poverty. They are the best transformers of civilizations. But there are also demons that come with density."
With innovation, it can provide solutions to today’s most significant global problems: poverty, inequality, climate change, and security.
The companies that innovate are ultimately the ones that will succeed in a rapidly changing world.
Governments realize that entrepreneurship is the driver of economic success and prosperity and Canada is no exception: innovation is a key component of Canada’s Economic Action Plan.
Reverse Innovation is when companies adopt ideas and market products in developing countries before marketing them in developed countries.
Prepaid Mobile Phones:
These are pretty common in most countries today, but the idea really started when a company in South Africa developed the first prepary mobile network in the 1990s.
Most European countries subsequently adopted the idea, and international standards allow the use of a prepay phone all over the world.
Crowdsourcing allows a function once performed by employees to be outsourced to a network of people in the general public (Wired Magazine).
People from all cultural, economic and educational backgrounds have collaborated on many ground-breaking technologies.
Digital platforms are used by large companies to help create new products (Nike, Starbucks, Dell, and Best Buy to name a few).
People trust the opinions of their peers more than traditional forms of advertising, and social media is growing at its fastest rate in developing countries.
Crowdfunding Change
Crowdsourcing through mobile technology has the power to have a major impact on the developing world. In some areas, more people have access to mobile technology than electricity.
For example, NextDrop, a project started by students at U.C. Berkeley, has transformed the way people access water in remote or poor regions. A text message is sent to alert residents when they should make the trek to the local water source.
The environment is a global issue that is uniting our world and providing unique opportunities to businesses.
There is a growing commitment to climate change legislation among governments and companies.
Demand for organic food and products is growing, particularly in European countries.
Clean Technology
Research by the UN Environment Program suggests that the global market for green trade could exceed $2 trillion U.S. by 2020.
The Conference Board of Canada’s Global Commerce Centre says that Canada has a competitive edge in wind and solar power, energy efficient turbines, and waste management.
Global interconnectedness means that financial markets are interconnected as well.
The U.S. Financial Crisis was prompted by falling house prices and consumers defaulting on their mortgages when they were unable to keep up with payments.
Banks foreclosed on homes, stopped lending and went out of business.
Consumers stopped spending and companies lay off workers as they started losing money.
Companies built factories in other countries where they could take advantage of cheaper, non-union labour.
Research has shown that this crisis caused the greatest collapse in international trade since the Great Depression.
Regions relying heavily on oil, or exports of goods and raw materials (e.g. Russia and the Middle East) saw large drops in GDP.
Watch this video from Duke University which discusses the global impact of the U.S. financial crisis:
The Impact on Canada
Canada was not affected as drastically as other countries, thanks in large part to our sound banking system and quick political response.
Although negative U.S. and global forces pushed us into a recessionary period, GDP and employment both began to recover in the third quarter of 2009.
The 2008 economic crisis lead to a wave of protectionism that has counteracted the increased liberalization of trade.
Donald Trump has vowed to "Make America Great Again"”" by reducing imports and focusing on rebuilding U.S. industries.
This has lead to many Canadian businesses being shut out and could impact the future of our trade with the U.S..
The U.K. leaving the EU has been called the “biggest act of protectionism in history.”
Could Trump’s Actions HELP Canada? (from Jim Warren, The Toronto Sun, January 2017)
U.S. anti-immigration policies are pushing more motivated, high-quality immigrants to Canada. Trudeau has recommended increasing annual immigration from 300,000 to 450,000.
A higher short-term U.S. dollar could make Canadian exports more affordable, even if Trump wants the final products assembled in the U.S.
By withdrawing from TPP, the U.S. has made Canada the major entry point to the North American market for many products and services.
While the U.S. is prioritizing bringing back jobs, Canada is focusing on creating higher value and higher income jobs.
Canada’s political system is solid and predictable, in contrast to the currently erratic state of the U.S.
The 9/11 Terrorist attacks caused travel across international borders to become slower and more complicated.
Foreign goods became more expensive because of increased security and shipping costs.
Increased global travel has caused the spread of disease epidemics (H1N1 flu and ebola), prompting the need for increased safety measures.
Product Standardization
Increased trade brought an increasing number of tainted, contaminated and unsafe products.
Many came from China, where the economy was developing quickly but the government had not yet developed a uniform set of standards.
Compliance with international standards provides confidence to buyers and sellers along the supply chain that inputs are compatible and safe. (International Organization for Standardization).
As you can see, these trends are all connected. You should notice reference to other trends in the explanation of each.
Why do you think this is?
Trends Task
Choose ONE of the ten trends outlined above and survey three different people on their opinions about this trend. Try to choose people of different age groups (e.g,. a friend, a parent, a grandparent).
Ask them how this trend has impacted their life already and how they expect it to impact their life in the future. Ask them what they think about these changes.
Unpacking the Trends with Shopify
Shopify is a Canadian success story in the ecommerce industry. Headquartered in Ottawa, they create and service online platforms to online stores and retail point of sale systems. Watch Shopify’s story below. As you watch, think about the questions you could ask of Shopify’s CEO, Tobias Lutke, and other executives.
CEO Talk
There are many Canadian companies that have chosen to expand their businesses internationally. What made them choose to do so? What challenges have they faced? How are they embracing the following trends that are shaping our world today?
Emerging Markets
Demographic Changes
Urbanization
Technology
Innovation
The Power of People
The Green Revolution
International Finance
Protectionism
Increased Security
Innovate or Else
Innovation means introducing something new into a business. We know innovation is the difference between a company stagnating and thriving. The companies that innovate are the ones that will not only remain competitive but become leaders in a rapidly evolving world. The world’s biggest brands have utilized their creativity to change the way we live our lives.
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Innovation is the ability to see change as an opportunity, not a threat.
~ Steve Jobs
In the last century, our world has been transformed by technological innovation. Life expectancy has risen dramatically. Agriculture has advanced to the point where the world can feed a global population that has more than tripled. Inventions like the computer, the television, the Internet, the telephone, air travel, and antibiotics have changed our whole way of life.
Innovation is the key to solving many of the world’s most pressing problems, and a clear connection can be seen with the global trends identified at the beginning of this activity. Emerging economies like China and India have growing energy needs which cannot be fulfilled by the world’s limited supply of oil, and thus new energy technologies must be developed. As technology automates some jobs, it will create new ones in developing sectors, and thus investment in higher education is crucial. Providing affordable health care to aging populations around the world is another major challenge, and thus advances in health care technology and robotics will be required in order to improve medical productivity.
From a business perspective, innovation can take the form of:
Improving or replacing business processes to increase efficiency and productivity, or to increase the quantity or quality of goods produced.
Developing entirely new and improved products or services in order to meet rapidly changing consumer wants and needs.
Adding value to existing products , services, or markets in order to differentiate the business from its competitors.
Pick a company that has been innovative with their business plan and describe how innovation has led to success.
Benefits of Innovation
Risks a Business Takes by not Innovating
Improving productivity
Reducing costs
Becoming more competitive
Building brand value
Establishing new partnerships and relationships
Increasing turnover and improving profitability
Losing market share to competitors
Falling productivity and efficiency
Losing key staff
Experiencing steadily reducing margins and profit
Going out of business.
Innovation and the Non-Governmental Organization (NGO)
Innovation can also be used as a force for social change. NGOs are non-governmental organizations that serve the interests of societal groups at the local, national or international level. One of the most rewarding aspects of working for a NGO is the ability to make a direct impact on the lives of others.
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We cannot solve our problems with the same thinking we used when we created them.
~ Albert Einstein
Technology is a trend that is having a major impact on our lives. Innovation creatively reimagines technology’s role within an organization. Like Tobias Lutke, we must consider the future opportunities that can be unlocked with the use of technology. Today, the majority of all NGO (Non-Governmental Organization) grant funding opportunities demand that projects be innovative.
Innovation can transform the world. It all starts with an idea, a little creativity, and a lot of persistence.
According to fundsforngos.org, these are ten of the most innovative NGOs:
Give Directly
This organization cuts out the middleman and the expenses that go along with it, putting donated funds directly into the hands of families in poor households in Kenya and Uganda. You donate on their website, and the funds are transferred electronically to the recipient via their phone.
APOPO
This Dutch organization trains giant African pouched rats to detect unexploded landmines and weapons in the earth, as well as to detect tuberculosis in sputum samples.
charity:water
This NGO relies on their strong relationships with institutional donors and guarantees that 100% of public donations are used to fund clean water projects.
Wild4Life
This organization puts technology in the hands of existing health care providers in remote areas of sub-Saharan African countries, allowing them to provide life-changing treatment and support to hard-to-reach people.
ZanaLife
Based in Kenya, this organization has created affordable sanitary pads and an interactive comic-based pamphlet providing life-changing health education to young girls.
ColaLife
This U.K.-based charity has leveraged one of the world’s biggest brands to provide health resources to people living in remote and rural locations. They developed a product called an AirPod which was a wedge-shaped pod that fit into the spaces between the necks and bottles in a crate of Coca-Cola, and thus can utilize Coca-Cola’s current distribution network, because you can buy a Coke even in the most remote parts of the developing world.
Tomike Health
This NGO uses mobile health and electronic medical records to provide maternity care to women in urban west-Africa.
UNICEF
This is actually an intergovernmental organization, as opposed to an NGO. They have piloted innovations such as youth centres and vaccine storage and have prioritized collaborating with beneficiary communities in order to develop new ways to empower children and families in the developing world.
Wikimedia Foundation
Evolving from Wikipedia, this organization aims to collect, develop, and disseminate educational content for free to the public in every country in the world.
Frontline SMS
This NGO created the world’s most popular open-source text messaging software, accessible without an internet connection and with only a cell phone or computer. The software has been used to oversee the Nigerian and Afghan presidential elections, to provide disaster response in Haiti and the Philippines, and to support the provision of healthcare in developing countries.
NGO Executive
Can you think innovatively like a NGO executive?
Think of an issue in a developing country that you would like to improve.
Why is this issue important to you?
Brainstorm a product or service idea that could improve this issue.
Create an elevator pitch, sketch, or graphic to present your product or service idea and share this with a friend of family member.
CONSOLIDATION
Vocabulary Self-Check
Match the following terms and definitions to review the terms covered so far in this unit.
The influence of political, social and economic world forces frequently presents itself in the form of extremely controversial issues. You may have felt some strong opinions about some of the topics about current international business trends presented in this activity. For example:
Is Protectionism necessary in order to protect domestic jobs or will it ultimately end up hurting Canada by making prices higher and offering less choice to consumers?
Is Canada’s immigration policy necessary for attracting skilled labour to our country and driving innovation or does it hurt Canada by reducing job opportunities for Canadians?
Is outsourcing necessary for maintaining the competitiveness of Canadian companies or does it hurt Canada by moving jobs out of our country?
Does Canada need to further develop our trade partnerships with other countries or will this ultimately weaken many of our country’s industries?
Will a neighbouring country’s political actions hurt Canadians or can we benefit from the results?
Is technology a tool for innovative change in the world or will it prove detrimental to society as we know it?
Does standardization stifle innovation or does it create opportunities for companies in the global marketplace?
As with most controversial issues, you can probably see both sides. The issue you choose does not have to be one of the above points, but it should centre on one or more of the trends outlined in this activity.