In 2019, shipping data showed that 80% of Canadians had shopped online that year and that 18% of Canadians made 60% of all online purchases in Canada. (Canada Post)
Consider:
When you compare the prices of items found in local stores and online retailers, you may find significant differences. Online stores often have lower prices but may also have extra costs that you hadn't considered. What looks like a great online deal may end up being the most expensive option.
The table below shows you some of the factors you should consider when comparing your purchasing options.
Retailer | Cost of Item | Sales Tax | Shipping and Insurance | Currency Conversion | Duties and Import Fees | Warranty Coverage |
---|---|---|---|---|---|---|
Physical Store | Can be higher than other options | Yes (paid at time of purchase) | No | No | No | Covered by Canadian warranties |
Canadian Online Retailer | Can be lower than a physical store | Yes (paid at time of purchase) | Yes | No | No | Covered by Canadian warranties |
US Online Retailer | Usually lower, but in US dollars. | Yes (paid when imported) | Yes | Yes | Possibly | Possibly not covered by warranty |
Canadian and U.S. online retailers may charge you shipping fees to deliver your order. When shopping at a U.S. online store, be sure you pay attention to the shipping rates to Canada, as they may be higher than the standard shipping they advertise.
Some online stores allow you to return merchandise that is damaged during delivery. Make sure you research a retailer's policy on returning damaged goods. For expensive items that are easily damaged, consider purchasing additional insurance against breakage during shipping.
Photo Credit: Ben Hinc via Flickr.com
Photo Credit: Jose Hernandez via Flickr.com
On a U.S. online retailer site, the prices are listed in U.S. dollars. Although the prices are usually lower than the same item on a Canadian site, you have to consider the exchange rate.
In order to buy something in U.S. dollars, you must first convert your Canadian currency into U.S. currency.
The foreign exchange rate (CAD to U.S.) describes what you have to pay in Canadian currency to get one U.S. dollar. When shopping on a U.S.-based online site, you can use online currency converters (search USD+CAD+converter) to calculate the cost in Canadian dollars.
When you use a credit card to buy something in U.S. dollars, the credit card company converts the funds for you. However, companies will often add an extra currency exchange fee when converting your money. Find out the exchange rate that your credit card company is offering and compare it to the official rate.
When you buy something from a U.S.-based online store, no sales tax is collected. But don't get too excited. All goods with a value of $20.00 or more must pay HST when they cross the border from the U.S. into Canada.
A duty is another fee that must be paid for some imported goods. Currently, there is no duty on goods created in the United States, Canada or Mexico when they enter Canada. However, if you buy goods manufactured in other countries, you may have to pay this extra charge.
Photo Credit: Joel Dinda via Flickr.com
Note that most goods will be shipped to you by a courier company. These companies will charge you a brokerage fee for collecting the HST/duties from you and giving them to customs. This fee is in addition to the HST/duty fees that you owe and can be as high as 50% of the value of the item shipped! You are not required to pay this fee and can pay the tax and duties yourself with the Canadian Border Services Agency by following this procedure.
If the item you're buying is covered by a warranty, make sure that the warranty covers items imported to Canada. Some companies restrict their warranties to the country in which they're sold. It may be worth the extra cost of buying goods from a Canadian retailer if it means your purchase is covered by a warranty.
Photo Credit: Kate via Flickr.com
You're looking for a new set of headphones and you find the three options for buying the pair that you want.
The prices are shown below.
EDepot (Local Store) |
The Sound Shack (U.S. Online Store) |
The Jungle (Canadian Online Store) |
---|---|---|
$329.99 CAD EDepot is having a sale for 25% off all items in the store. |
$199.95 USD Extra Fees: $14.35 Shipping and Handling Brokerage Fees: $17.42 |
$249.99 CAD + Free Shipping |
Using this spreadsheet, calculate the final cost of the three buying options.
Which one is the least expensive option?
Choose an item over $300.00 that you would like to buy. Find three options for buying the item:
Compare the three options by using this spreadsheet.
Answer the following questions: